OneDigiFlow: Business Workflow Simplified for Micro, Small & Medium Businesses

Today, close to 50% of startups in India are registered from tier II and III cities, said India’s Prime Minister Narendra Modi in June 2018. Such micro and small businesses lack the capability and expertise to streamline their sales, delivery, and customer service processes. These businesses do not have enough skill set, resources, and budget to implement and manage the complex customer relationship management (CRM), project management or any other ERP solution.

Keeping up with the lead flow, following up until closure, managing accounts, reports, tasks, product/service delivery, and the customer engagement are either undertaken by human-driven tools or by individuals. This becomes the bottleneck for micro and small businesses which leads to funnel mismanagement, degraded product/service delivery, and customer dissatisfaction. In other words, it overall affects business growth.

OneDigiFlow, a Hyderabad-based startup, launched a mobile app to simplify the entire workflow for micro and small businesses with an affordable monthly subscription. Everything from contacts to invoicing is managed and maintained using a single interface through this smart customer relationship management (CRM) app.

The mobile app, OneDigiFlow, allows the micro, small and medium business owners to analyse their sales performance, manage their leads, create projects, tasks, and job work, streamline product/service delivery, and even manage their invoices at fingertips. The business owners can carry out all of these business functions anytime, anywhere using OneDigiFlow. Whether they are commuting to client meetings or relaxing at a beach bed, business owners are not just able to close the deals, but even track the progress of product/service delivery and send invoices to their customers.

OneDigiFlow aims at solving the following challenges faced by the service-based micro and small business owners and those who have well-defined product SKUs:

• Streamlining the sales processes
• Tracking communication history with the prospects and existing customers
• Improving customer service methods
• Delivering products/services on time
• Sending invoices to the customers immediately after product/service delivery
• Managing contacts, projects, leads, tasks, and job work in a centralised place
• Getting insights on approved/rejected estimates, open/closed deals, drafted/pending invoices, and sales forecasts
• Making informed and data-driven decisions based on the dashboard reports
• Strengthening team collaboration to improve productivity

The co-founders of OneDigiFlow, Mohammed Sabuwala, Ammar Kanchwala, and Huzefa Sabuwala, came up with an idea of this app to enhance the true potential of the micro and small businesses and help them grow their businesses exponentially.

“Most business owners highly focus on getting more projects. So, sitting in front of a computer the whole day and learning new or complex tools for managing projects and business operations becomes a huge bottleneck for such businesses. We want to relieve them from these bottlenecks without affecting their pockets.” says Mohammed Sabuwala, a co-founder of OneDigiFlow when approached. He added, “For a few years, we provided ad-hoc solutions to such businesses. But, we realised that there is a strong need for just a single interface that takes care of everything. The app needs to be more advanced, simplified and efficient enough to help their business grow. We brainstormed over ideas, functions, and interface that could ease out managing business workflows for all the businesses. And, that’s how we came up with OneDigiFlow which even a class X student can use it.”

OneDigiFlow app comes up with an intelligent dashboard that shares insights on sales forecasts and the progress of projects, tasks, and invoices generated. “We have carefully crafted the dashboard of OneDigiFlow which gives a complete understanding of what actions the business owners need to make and how quickly. This brings efficiency in improving business performance.” says, Ammar Kanchwala, a co-founder of OneDigiFlow while discussing the app’s dashboard and interface. “Having served various businesses, we not only understand the pain points they have, but we even emotionally connect to their mindset. This approach has helped us bring the simplest and easiest-to-use app for them.”, added Mr. Ammar Kanchwala.

This app is made available at a monthly subscription fee from the range of Rs. 400 to Rs. 1400 per user per month. With this subscription revenue model, the company behind OneDigiFlow, OneBizStore Technologies Private Limited, targets to reach 100-crore revenue in the upcoming five years.

With a desire of making business processes simpler, affordable, and efficient for the business owners, OneDigiFlow is aimed at changing the lives of such business owners in the most innovative and intelligent way. The App is available on Google Playstore. 

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