Gunajit Haloi
Gunajit is an analytics and marketing professional with experience primarily in the Indian telecom industry. He is passionate about evolving trends in Customer Experience, analysing customer behaviour and designing innovative solutions.
A Blueprint to Customer Experience
That Customer Experience (CX) matters, is not news. We have all had good and bad experience as customers. And we have seen that businesses that deliver better experience to customers have a clear competitive advantage …
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Read More 5 years ago Gunajit Haloi
Creating an excellent Customer Experience
“Welcome back to the … Hotel. Last time you were here, you had a green tea. Shall I send you the same, on the house?†‘Last time’ I was here was for my company induction, …
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Read More 6 years ago Gunajit Haloi
