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A Blueprint to Customer Experience

That Customer Experience (CX) matters, is not news. We have all had good and bad experience as customers. And we have seen that businesses that deliver better experience to customers have a clear competitive advantage …

Read More   5 years ago    

Creating an excellent Customer Experience

“Welcome back to the … Hotel. Last time you were here, you had a green tea. Shall I send you the same, on the house?” ‘Last time’ I was here was for my company induction, …

Read More   5 years ago    

Upshot.ai: Making Businesses and Apps more Intelligent with Human like engagement!!

Upshot.ai – Leveraging technology to add intelligence to apps and businesses  Despite the recent increase in computing power and access to data over the last couple of decades, our ability to use data within the …

Read More   6 years ago    

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